SNR-PT825 Desktop Thermal Ticket Printer | High-Speed Printing for Transit & Events
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Product Brief
The SNR-PT825 is a professional desktop thermal ticket printer engineered specifically for high-volume transit and ticketing applications. Powered by a ROHM linear thermal print head, this integrated all-in-one module combines the control board and core mechanism into a compact chassis, significantly reducing footprint while delivering industrial-grade reliability.
Optimized for 54mm folding ticket paper, the SNR-PT825 delivers print speeds up to 150mm/s with automatic full-cut paper trimming. Equipped with RS232 serial and USB 2.0 dual interfaces, it integrates seamlessly into existing ticketing systems. Built with intelligent sensors for paper-out detection, cover-open alerts, and black-mark positioning, this printer ensures consistent, jam-free operation in the most demanding environments.
Whether deployed at rail transit stations, scenic attractions, concert venues, parking facilities, or lottery terminals, the SNR-PT825 delivers crisp, clear ticket output with minimal maintenance — making it the trusted choice for system integrators and end-users worldwide.
Key Features
| Feature | Description |
|---|---|
| High-Speed Printing | Maximum 150mm/s output – meets peak-hour ticketing demands effortlessly |
| Folding Paper Optimized | Designed specifically for 54mm folding ticket paper commonly used in transit systems |
| Auto Full Cutter | Automatic full-cut mechanism rated for 1,000,000 cutting cycles – built for high-duty operation |
| Dual Interface Support | RS232 serial + USB 2.0 – integrates seamlessly with existing ticketing systems |
| Compact Integrated Design | All-in-one module (298.1 × 160.6 × 148.4 mm) saves valuable counter space |
| Industrial Reliability | Print head life: 100 km – engineered for continuous high-usage environments |
| Intelligent Sensor Array | Temperature monitoring, cover-open detection, paper-out alert, and black-mark positioning |
| Rich Character Support | ASCII (9×17, 12×24) and Chinese (24×24 dot matrix) fonts included |
| Low Noise Operation | Thermal printing technology ensures quiet performance – ideal for customer-facing counters |
| Easy Maintenance | Tool-free paper loading and easily accessible print head for cleaning |
Applications
| Industry | Use Case |
|---|---|
| 🚇 Rail Transit | Metro, light rail, and railway ticketing kiosks and window counters |
| 🎫 Scenic Attractions | Theme parks, museums, national parks, and tourist site ticket booths |
| 🎵 Events & Entertainment | Concert halls, sports arenas, cinema box offices, and festival entry points |
| 🅿️ Parking Management | Entry/exit ticket issuance at parking facilities and toll booths |
| 🎰 Gaming & Lottery | Lottery terminals, betting shops, and casino receipt printing |
| 🏨 Hospitality | Hotel concierge ticket printing for shows, tours, and transportation services |
| 🏢 Access Control | Visitor badge and temporary pass printing for corporate campuses |
Technical Specifications
General Parameters
| Parameter | Specification |
|---|---|
| Model | SNR-PT825 |
| Print Method | Line-based thermal printing |
| Dot Density | 384 dots/line |
| Print Speed | 150mm/s (max) |
| Effective Print Width | 48mm |
| Paper Width | 54mm |
| Paper Thickness | 150 – 250μm |
| Paper Feed Method | Automatic (horizontal 180° feed) |
| Cutter Type | Full-cut automatic |
| Print Head Life | 100 km |
| Cutter Life | 1,000,000 cycles |
| Character Sets | ASCII (9×17, 12×24), Chinese (24×24 dot matrix) |
Interface & Communication
| Interface | Details |
|---|---|
| RS232 Serial | RXD/TXD; supports 9600, 19200, 38400, 115200 baud rates |
| USB Port | USB 2.0 (High-speed / Full-speed), Type-B receptacle |
| Power Connector | 5557-2×2A socket, DC 24V input |
Electrical & Environmental
| Parameter | Specification |
|---|---|
| Operating Voltage | 24V ± 10% DC |
| Average Current | 2A @ 24V (at 37.5% effective print density) |
| Peak Current | 6A |
| Operating Temperature | -10°C ~ +50°C (non-condensing) |
| Operating Humidity | 20% ~ 95% RH |
| Storage Temperature | -20°C ~ +70°C (non-condensing) |
| Storage Humidity | 10% ~ 95% RH |
Physical Dimensions
| Parameter | Specification |
|---|---|
| Dimensions (L×W×H) | 298.1 × 160.6 × 148.4 mm |
| Weight | Approx. 4.0 kg (excluding paper) |
FAQ
What types of paper does the SNR-PT825 support?
The SNR-PT825 is optimized for 54mm wide thermal folding paper with a thickness range of 150–250μm. The thermal coating must be on the outer side of the paper roll for proper print quality.
What is the maximum print speed?
The printer achieves a maximum print speed of 150mm/s under optimal conditions. Actual speed may vary depending on print density, data transmission rate, and paper quality.
Can I use this printer with my existing ticketing system?
Yes. The SNR-PT825 supports RS232 serial and USB 2.0 interfaces, making it compatible with most legacy and modern ticketing systems. We provide a demo software tool and communication protocol documentation for easy integration.
How do I install the paper?
Open the printer cover, insert the paper end into the feed slot until it reaches the paper detection sensor. The printer will automatically draw the paper in. Close the cover, and the printer is ready to use. See the user manual for detailed illustrations.
The red error light is flashing. What should I do?
A flashing red error light typically indicates one of the following:
- Paper out – replace the paper roll.
- Cover open – ensure the print head cover is securely closed.
- Voltage abnormality – check that your power supply delivers 24V ±10% DC.
How often should I clean the print head?
We recommend cleaning the print head with an alcohol-soaked cotton swab (thoroughly wrung out) every 1–2 weeks under normal usage, or whenever you notice print quality degradation such as missing dots or light output.
What is the expected lifespan of the print head and cutter?
The print head is rated for 100 km of printing, and the cutter is rated for 1,000,000 cutting cycles. Actual lifespan may vary based on paper quality, environmental conditions, and maintenance practices.
What should I do if a paper jam occurs?
Immediately turn off the power. Open the cover, gently hold both sides of the jammed paper, and pull it out parallel to the paper feed direction (do not pull vertically). Remove any paper fragments with plastic tweezers, reload paper, and restart the printer.
Can I use non-SNRO thermal paper?
We strongly recommend using SNRO-approved or equivalent high-quality thermal paper. Using substandard paper may compromise print quality, shorten print head life, or even cause permanent damage to the thermal head.
Is the SNR-PT825 compatible with Linux systems?
Yes. The printer uses standard RS232/USB communication protocols and supports both Windows and Linux operating systems. Driver packages and SDKs are available upon request.
What is included in the box?
- SNR-PT825 printer unit × 1
- Power cable × 1
- RS232 communication cable × 1
- Quick Start Guide × 1
- Warranty card × 1
Do you offer customization or OEM services?
Yes. SNRO provides OEM/ODM services including logo printing, firmware customization, interface modifications, and packaging design. Please contact our sales team for detailed discussions.
We are direct manufacturer and exporter, with own factory and R&D team.Factory is located in shenzhen city,Welcome to visit and contact us.
SNROTEK is a professional OEM/ODM manufacturer and hardware solution provider focused on Self-Service Kiosks Hardware and POS Systems Hardware . We specialize in card dispensers, kiosk printers, panel printers, RFID card issuing systems, industrial mini PCs, and POS terminals for global system integrators.
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